We have a customer friendly return policy .You will have to just write us on firstname.lastname@example.org within 24 hrs from time of delivery & return steps will given from our customer support executive.
1. Provide us with the tracking details of the product. Without this packages could get lost and replacement might be cancelled.
2. Mention the Order Number on the return package.
Last date of return shipping:7 days from date of delivery.We will not be able to accept returns if dispatched after 7 days from date of delivery.
Return Shipping Cost:
The cost of return shipping will not be covered by queenfashionflash.com. Please note that the below return policy is NOT applicable on orders that are custom made or custom stitched.
Options after Return:
You can choose to do one of the following
1. Request a replacement, either the same item or a different item from the website
2. Request a coupon code of same value for purchase later on the website. Using the coupon code, you can select anything on the website upto the returned value.
3. Request a refund. We will do a direct refund to the card through which payment was completed. In case the payment was done with cash, kindly provide us your bank account details.